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Have an issue with an order or feedback for us?
Need help with your order, refund, delivery, or account?
We’re here to assist. Below are all the ways you can get in touch with Fatafat France, your reliable partner for fast online grocery and essentials delivery.
Response time: Within 24 working hours
Please include your Order ID for faster assistance.
Opening hours:
- Monday to Friday: 09:00 - 18:00
- Saturday: 09:00 - 13:00
- Sunday & Public Holidays: Closed
Contact details:
- Email: [email protected]
- Phone: (+33) 07 83 83 66 83
Head Office & Operational Office: Fatafat (SAS)
Registered office: 10 Grande Rue 93250, Villemomble
Operational Office: 1 Avenue Louis Blériot, 93120 La Courneuve, France
Registered under SIREN: 942 133 778
Head Office & Logistics
Fatafat France - 1 Avenue Louis Blériot, 93120 La Courneuve, France
Registered under SIREN: 942 133 778
Your Safety Matters
Fatafat will never ask for credit card details, CVV, OTP, or passwords by email or phone. If you receive suspicious messages, report immediately to [email protected]
Legal & Privacy
By contacting us, you accept our Terms & Conditions, Privacy Policy, and Cookie Policy. Your personal data is protected under GDPR and CNIL regulations
Legal & Privacy
By contacting us, you accept our Terms & Conditions, Privacy Policy, and Cookie Policy.
Your personal data is protected under GDPR and CNIL regulations.
© FATAFAT is a trademark registration with the European Union Intellectual Property Office (EUIPO).
Helpful Resources
- Order Tracking & FAQs: Visit our Help Center
- Delivery & Returns: See our Terms & Conditions
- Product Information: Allergens, freshness, and safety details available on each product page
© 2024 Fatafat, All rights reserved.
All trademarks are properties of their respective owners. ©Fatafat (SAS) 2026